Last updated: 2 July 2026
1. Information we may collect
When you contact us through this website, phone, WhatsApp or enquiry form, we may collect your name, contact number, enquiry details and appointment preferences. Please do not submit urgent medical information through website forms.
2. Purpose of collection
Information may be used to respond to enquiries, arrange appointments, support clinic administration, prepare corporate service quotations and improve patient communication.
3. Medical information
Medical information is handled by clinic personnel for healthcare-related purposes. Diagnosis, prescriptions and treatment decisions require doctor assessment.
4. Sharing of information
We do not sell patient information. Information may be shared only when required for healthcare service delivery, legal/regulatory obligations, laboratory processing, referral, billing or with patient consent.
5. Data security
We take reasonable steps to protect personal data. Online communication platforms may carry their own privacy and security risks.
6. Access and correction
You may contact the clinic to request correction of your personal information where applicable.
7. Emergency notice
This website and WhatsApp channel are not emergency services. For emergencies, call 999 or go to the nearest emergency department.
8. Contact
Klinik Tropika Al-Fatih, No. 53, Ground Floor, Jalan Setia Tropika 1/30, Taman Setia Tropika, 81200 Johor Bahru, Johor. Phone: 07-244 4224. WhatsApp: 017-520 4224.